1. Maximum Number of Guests:
Each guest unit has a maximum number of guests allowed overnight. Exceeding the number of overnight guests quoted on the reservation card, without notification, will result in termination of the rental agreement and forfeiture of all deposits and payments.
2. Reservation Deposits:
60% of the total stay is required as a deposit to receive confirmation guarantee. Reservation deposits should be made by personal check within 10 days of the initial booking. Upon receipt of deposit, confirmation will be send immediately by return mail. Final payment is due 20 days prior to arrival date. Two night minimums may be required on prime weekends. Minimum night stay requirements may be required during Holiday and Vacation weeks.
3. Cancellations & Reservation Charges:
There is a 10% Cancellation Fee (of reservation total) applied to all cancellations. Reservations are fully refundable, less the 10%, if notice of cancellation is received at least 20 days prior to arrival for ski season, 60 days prior to arrival for long-term stays, and 7 days prior to arrival for summer/fall stays. Lodging-only reservations may be upgraded to Ski & Stay packages until the initial deposit has been paid. No credit or refunds will be issued for downgrading a reservation within 20 days of arrival due to changes in length of stay of unit size, or by dropping a Ski & Stay packages. NO EXCEPTIONS.
4. Vacation Cancellation and Interruption Protection Plan (VCIPP):
A 7% fee to cover the cost of VCIPP is included in your total package. This plan protects your reservation deposits from loss due to cancellation as a result of most causes and we strongly recommend the coverage. To decline the coverage, return a signed waiver within 2 days of your initial deposit payment.
5. Specific Unit/Floor/Building Requests:
We are unable to guarantee specific unit/floor/building availability other than unit size and location. We will try, whenever possible, to honor all specific unit/floor/building location requests on a first reservation basis. Okemo Management reserves the right to move reservations with a specific request to another unit/floor/building location but guarantees not to exceed the rate confirmed at time of reservation. Ski-in/Ski-out units may be on the 2nd, 3rd, or 4th floor but will have direct access to the ski trail.
6. Late Check-outs:
Options for a later than normal check-out are sometimes available. There is a nominal fee ($75 - 1/2 the room rate) for any late check-out but they are not available during holidays or when another guest is checking into your unit. Late check-outs are available on a limited basis and can only be confirmed after 6:00 p.m. the night before your departure.
7. Check-in/check-out:
Check-in time is 5 p.m. and check-out time is 12 Noon. We will be pleased to check you in early if your unit is ready; however, early check-ins are not available Fridays, Sundays, and holidays. Please plan your arrival accordingly.
8. Pets:
Pets are not permitted in the Jackson Gore Village. THERE WILL BE NO EXCEPETIONS.
9. Parking:
Parking is readily available for all guests at the Jackson Gore Village. In addition to many ground level lots, each building has an underground heated parking garage. Please check in prior to entering the underground garages, as you will be required to provide your room key for access.
10. All lodging in The Jackson Gore Village is NON SMOKING. Designated smoking areas will be identified outside the building.
If you are staying in one of the Okemo Mountain Resort Condominium Properties, check out the:
Okemo Mountain Resort Slopeside Lodging Procedures.